Aged Care Navigation Consult
Are you ready to simplify the aged care system, get tailored advice, and know the next steps to get the home support you need?
Book a 90 minute virtual Aged Care Navigation Consult with Kym, a registered nurse with a deep understanding of the aged care system.
Scrolling through My Aged Care and not getting the answers you need?
Or worse, waiting weeks for a reply or a phone call, only to receive generic advice? You’re not alone. The aged care system is both confusing and impersonal, making it hard to get your needs heard and find the best support for you or your loved one.
Simplify aged care – in as little as 90 minutes.
Book a virtual navigation consult with Kym – a registered nurse and aged care expert who “radiates joy” (that’s her client’s words, not hers).
Here’s what you’ll get in 90 minutes.
Quick answers
Rather than spending hours searching for the information online.
Tailored advice
We’ll learn about you before the call and offer guidance for YOUR unique situation.
System overview
We’ll give you an overview of how the aged care system works and answer any questions.
Clear next steps
Leave the navigation consult knowing exactly what you need to do next.
An Aged Care Navigation Consult is for you if…
You’re new to My Aged Care and need some expert guidance to get started.
You’re already with My Aged Care, but perhaps you need to make some changes or understand what’s next.
You’re a group of family or friends from different locations, who are all trying to make the right decision for your loved one.
You’re an older person who wants to stay at home and independent, for as long as possible.
You’re looking to hear from someone with in-depth knowledge of the aged care landscape, so you can choose the right care for your needs.
How does it work?
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Book your call
We make it easy – you can book your up to 90 minute virtual navigation consult right here, online.
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Answer questions
Once you’ve made your booking, you’ll receive a short questionnaire so Kym can get to know YOU.
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Aged Care Navigation Consult
The consult runs for up to 90 minutes – you can attend solo or bring multiple family members together.
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Have clear next steps
You’ll be clear on what’s next, including where you are in the process and what needs to happen.
Hi, I’m Kym, a registered nurse with specialised knowledge in complex conditions –
This has given me a deep understanding of the aged care landscape and the ability to provide guidance for complex conditions.
But more than job titles, I’m a people person, advocate for YOU, and firm believer that older people can choose to live at home for as long as possible.
I’m your ally to help you live life on your terms.
“[Kym] simplified the aged care steps in normal language… this what needs to happen next, this is what you’ll get.”
Celeste
Book your Aged Care Navigation Consult for $495 inc GST.
Spend 90 minutes with Kym and leave with clarity, tailored guidance, and clear next steps so you can confidently make decisions and live life on your terms.
This is ageing with choice.
FAQs
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The navigation consult is great for 1 to 4 people. It’s an ideal way to bring multiple family members together and work out the best option for your loved one.
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I get it, things come up. You can reschedule once with no fee. If you need to reschedule more than once or make a full cancellation, this will incur a fee of $150. This will be deducted from the upfront paid amount before refunding the balance.
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It depends on where you’re at in the process. We have a range of options to suit different stages and needs – if you’re not sure which package is right for you, submit an enquiry via our contact form.
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Yes! After the Aged Care Navigation Consult, you can continue working with Joyly via our Complete Home Support package (or a smaller package if you don’t need the full package). We also offer additional services to existing clients, including aged care planning, respite care and ongoing monthly support. We’re with you for as long as you need us.
If you chose to continue working with Kym, within 2 weeks after the consult, you’ll receive a $200 credit toward whatever package you choose.
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Great! There are so many ways you can continue working with Kym and Joyly – like our Complete Home Support package. We can discuss the next steps during our consultation, too.
If you chose to continue working with Kym, within 2 weeks after the consult, you’ll receive a $200 credit toward whatever package you choose. -
Yes. Joyly can help you access My Aged Care. However, this 90 minute consult is about providing guidance and advice – if you’d like a hand accessing My Aged Care, check out our Complete Home Support package.
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No, we’ll never make a decision for you. Instead, we provide you with all the information so you can feel empowered to make your own decisions.